Business Office

At Nalchajian Orthodontics, it truly is a team approach to care. Our team is dedicated to making your visits with us as pleasant and efficient as possible.

New Patient  & Treatment Coordinators

Julie – New Patient Coordinator

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Hi, my name is Julie and I have been here at Nalchajian Orthodontics since 1999, with more than two decades of experience in the exciting world of Orthodontics. As the New Patient Coordinator, I am one of the first voices that you will hear when you call our office. I have the pleasure of speaking with the wonderful people seeking orthodontic treatment. I will assist you in setting up your first appointment and will welcome you to our family! I was born and raised in Fresno. My husband and I have two sons, three grand children and one spoiled rotten dog!

Brittany – Patient Coordinator

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Hello, my name is Brittany and I am one of the Patient Coordinators at Nalchajian Orthodontics. I am really excited to be a part of the Nalchajian team. What a neat place to work! It has been so refreshing to work alongside such a hard working team. Being in the front of the office, I get to see the transforming smiles walk through the door. I am here to assist you with scheduling appointments and answering any questions you may have. One of the many things I enjoy about what I do is helping connect patients to our practice through social media. Be sure to “like” us on Facebook and Instagram!

In my free time I enjoy hiking, biking, and running just to name a few. I do love the Fresno heat! I am most passionate about running and always training for the next half marathon. Being in the company of family and friends is a favorite too!

Amanda – Treatment Coordinator

Amanda Nalchajian Orthodontics
Hello, my name is Amanda! I have been a part of the Nalchajian family since 2011. I’ve been in Orthodontics since 1999; obviously I love what I do! It is so great building wonderful relationships with our amazing patients and their families. I look forward to seeing new faces in our office and beautiful new smiles at the completion of their treatment. Outside of work I love spending time with my husband and our handsome son.

Heidi – Treatment Coordinator

nalortho - Heidi - RDA Clinical Assistant
Hello, I have been a licensed Orthodontic Assistant since 1996. I have been with Nalchajian Orthodontics since 2013. As Treatment Coordinator, I enjoy welcoming our new patients to our office. The most rewarding part of my job is seeing our new patients through their treatment plan with our amazing doctors. I love seeing the final results of their beautiful smile. I feel very blessed to work with such a great time. I’m also a full time mom of two boys who keep me very busy with school and sports. I enjoy camping, boating and spending time with family.

Casey – Treatment Coordinator

Casey Howard-Treatment Coordinator
Hi, I’m Casey, the newest member to the Treatment Coordinator team at Nalchajian Orthodontics. My goal is to ensure every new patient has a clear understanding of how their personalize treatment plan will work to meet their needs. I enjoy working hands-on with patients and seeing their progress as it unfolds. I’m new to Fresno and have been enjoying getting to know the area and all it has to offer. In my spare time, I enjoy traveling and spending time with my family and two dogs, Willow and Patch.

Scheduling Coordinators

Heidi – Scheduling Coordinator

Heidi Nalchajian Orthodontics
As the Patient Coordinator, I am the first person you see when you come into our office. I make sure that you are welcome to our office, directed to the correct person and scheduled for your following appointments. Since I began work here, I have enjoyed watching so many of our patients turn their potential smiles into the biggest beam of joy! It is a great pleasure for me to see the transformation as time goes by. In my free time I find time to sew, join up with friends and volunteer with prison ministry. I really enjoy listening and singing to music as well as playing my guitar or drums. I especially enjoy spending time with my family.

Donna – Scheduling Coordinator

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Hello, my name is Donna, otherwise known as D3. I have been with the Nalchajain family practice since 2005 and in dentistry for over 15 years. You can find me at the front desk in our Fresno and Clovis offices. I look forward to all the “great smiles in progress” that walk through our front doors every day! I love seeing the excitement in their faces when patients are finished with their treatment. In my spare time, I enjoy cooking, crafting and spending time with my family and my dog. I am also a longtime volunteer with the American Cancer Society.

Kim – Marketing Coordinator

Kim - Marketing Coordinator
My children and I had the honor of being patients at Nalchajian Orthodontics before I was asked to join the team. Therefore, I can truly say we have the best office in town! As Marketing Coordinator, I keep the office connected with the community and our patients. I do this through networking with other doctors’ offices, patient contests, prizes and events. My true passion is decorating our offices. I enjoy seeing the patients’ reactions when they walk through our doors. My wish is for our patients to have the best experience possible each and every time they visit. Away from the office, I’m usually fundraising and event planning. But, most of all I love to spend time with my fabulous family and friends.

Financial Coordinator

Shannon – Financial Coordinator and Office Manager

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My name is Shannon and I am thrilled to be part of the amazing Nalchajian Orthodontics team. I have several years of accounting experience, and as financial coordinator I assist new and existing patients in finding an ideal financial arrangement that best suits their needs. I manage all patient accounts and am happily available to answer any financial questions that you may have. I not only love what I do, but I am privileged to work with a highly qualified team that is like a second family to me. When outside of the office, I enjoy spending time with friends and family. One of my favorite things to do is lacing up my running shoes and finding a local trail to run on.

Jill – Insurance Coordinator

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Hello, my name is Jill and I have been an R.D.A. Orthodontic  chair-side assistant since 1989. I started with Dr. Richard Nalchajian in 1991, and have been along for the amazing journey watching Nalchajian Orthodontics grow. After years of working with our patients chair-side, I am transitioning into the financial department as an Insurance Coordinator. When patients have any questions about their insurance, or their plan has changed, I’m the one to contact!In my spare time, I am busy with my husband and our animal kingdom. My passion is animal rescue. Between fostering and volunteering, you could say my life has gone to the dogs! I’m proud to say that Dr. Nicole’s beautiful dog, Libby, was my first foster puppy!

Business Office


- Phone: (559) 432-7100
5.0 stars - based on 21 reviews
7501 N. Fresno St, Suite 105 Fresno, CA 93720
Opening Hours: Mon-Wed 8:00-17:00, Thu: 7:00-15:00